Terms of Service

1. Who we are

Savella is operated by Atlas Forge (Pty) Ltd (registration number 2026/129381/07), of Harbouredge Suites, 10 Hospital Street, De Waterkant, Cape Town, 8001, Western Cape, South Africa. In these terms, “Savella”, “we” and “us” mean that company; “you” means the adult account holder.

2. Who may use Savella

You must be 18 or older and the parent or legal guardian of any child you add. Children use Savella only through your account, under your supervision. They do not have their own accounts. By adding a child you confirm you have the authority to consent to their use of the app and the processing of their information (see our Privacy Policy).

3. What Savella does

Savella is a gamified financial-literacy and pocket-money app: children earn pocket money through chores and allowances, earn XP and badges through lessons and quests, and parents set the amounts, chores and savings goals. It is an educational and organisational tool for families, not financial, banking, investment or advice services.

4. Savella never holds money

This is important, so we’ll be plain about it:

• The balance shown in the app is a single pocket-money tally kept in rand; parent and child see the same balance. It cannot be exchanged for cash with us and cannot be transferred outside the app.
• The pocket-money tally shown in rand is a record only, a private arrangement between you and your child. Savella does not hold, process, transfer or guarantee any real money. You pay your child directly (for example, in cash), outside the app, at your discretion.
• Only actions you control (chores you approve, allowances you set) add to the tally; lessons and games award XP and badges, which have no monetary value.
• Savella is not a party to that arrangement and is not responsible for any pocket money you do or do not pay.

5. Your account and security

• Give accurate information when you sign up, and keep it current.
• Keep your password and your children’s PINs confidential. You’re responsible for activity under your account.
• Tell us promptly at [email protected] if you suspect unauthorised use.

6. Co-parenting

You can invite another parent or guardian to share a family. Co-parents share access to the children’s world (chores, goals, learning) but never to each other’s personal profile or login. If you created the family and later delete your account while a co-parent remains, the family and its data may pass to the remaining parent so their use isn’t disrupted. Manage invites and access from the app’s settings.

Only invite someone who genuinely is the child’s parent or guardian. By inviting a co-parent you confirm they are entitled to see and manage the children’s information in the family. Savella is a tool, not a referee: we are not a party to any parenting, custody or maintenance arrangement, we don’t decide who may access a child’s information when parents disagree, and we accept no liability for disputes between co-parents. Where a court order or applicable law requires us to grant, restrict or remove a guardian’s access, we may act on it.

7. Your content

Names, chore titles, goal descriptions and similar text your family enters remain yours. You give us a limited licence to host, store, display and process that content solely to run Savella for your family. We don’t use it for anything else, and the licence ends when the content or your account is deleted (subject to the backup window in our Privacy Policy). You’re responsible for what your family enters: keep it lawful and don’t include other people’s personal or confidential information.

8. Acceptable use

You agree not to:

• Use Savella unlawfully, or for anyone other than your own family;
• Attempt to break, probe or bypass the app’s security, access other families’ data, or disrupt the service;
• Reverse-engineer, scrape or copy the app except as the law allows;
• Upload content that is unlawful, harmful or infringes others’ rights.

9. Subscriptions, pricing and payment

Plans and pricing. Savella is sold as a family subscription (“Savella Plus”): R59.99 per month or R549 per year, per family, with every child and both co-parents included. Prices are in South African rand and include VAT where applicable. Founding members from our early-access waitlist pay a locked founding price of R39.99 per month for their first 12 months, after which the standard price applies. The current price is always shown to you before you subscribe; for purchases made inside the iOS or Android app, the app store’s checkout price is the price that applies to that purchase.

Free trial. Every new family starts with a 30-day full-access free trial. Cancel any time before the trial ends and you pay nothing; your first charge only happens when the trial ends.

Renewal. Subscriptions renew automatically (monthly plans every month, annual plans every year) until you cancel. If we change a price, we will give you at least 30 days’ notice, and the new price only applies from your next renewal.

How you pay. You can subscribe through the Apple App Store or Google Play (billed by Apple or Google under their own terms), or directly on savella.app through our payment processor. We never receive or store your card details. Payment details go only to Apple, Google, or our payment processor.

Delivery. Savella is a digital service: there is nothing physical to ship. Your subscription (and your trial) is activated on your account immediately once payment (or sign-up) succeeds. If access hasn’t activated within a few minutes, email [email protected] and we’ll put it right.

Cancellation. You can cancel at any time. Subscriptions bought through the App Store or Google Play are cancelled in that store’s subscription settings; subscriptions bought on savella.app are cancelled from your account settings or by emailing [email protected]. When you cancel, you keep full access until the end of the period you have already paid for, and you are not charged again. Cancelling (or letting a plan lapse) never deletes your family’s data: the pocket-money record, balances and goals all stay, and a smaller free slice of Savella stays open until you come back.

Refunds. For subscriptions bought directly on savella.app: if you are not happy, email [email protected] within 7 days of your first charge for a plan and we will refund that charge in full. After those 7 days, the period you have paid for runs to its end and is not refunded pro rata; cancelling stops future charges instead. Nothing in this section limits any right you have under the Consumer Protection Act, 2008 or the Electronic Communications and Transactions Act, 2002. Where the law gives you more, the law applies. Purchases made through the Apple App Store or Google Play are refunded by Apple or Google under their own refund policies; refund requests for those purchases go to the store you bought from, as we don’t process store payments and can’t issue those refunds ourselves.

10. Our intellectual property

Savella, its name, logo, lessons, designs and software are owned by us or our licensors and are protected by law. We grant you a personal, limited, non-transferable licence to use the app for your family. You may not copy, resell or create derivative works from it except as permitted by law.

11. Beta, availability and changes

Savella is currently in beta: it is offered for early use while we are still building, and features, content and stored data (including the pocket-money tally, XP, badges and other in-app progress) may change, be reset or be discontinued as the product evolves. We work to keep Savella running well, but we provide it “as is” and don’t promise it will always be available, uninterrupted or error-free. We may add, change or remove features, and we may update these terms; for material changes we’ll give reasonable notice in the app or by email. Continuing to use Savella after a change means you accept it. We are not responsible for delays or failures caused by events beyond our reasonable control (for example power or network failures, or the acts of third-party providers).

12. Disclaimers and limitation of liability

Savella is an educational tool. Its lessons, guides and suggested amounts are general financial education for families, not financial, investment, tax or legal advice, and not a recommendation for your specific circumstances. We don’t warrant any particular financial or educational outcome. To the fullest extent permitted by law, and subject to any rights you have under the Consumer Protection Act, 2008, we are not liable for indirect or consequential loss, or for loss arising from your use of (or inability to use) the app, and our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms excludes liability that cannot be excluded by law.

13. Your responsibility to us

If a third party brings a claim against Savella arising from your breach of these terms, your unlawful use of the app, or your adding or inviting someone without the authority to do so (for example, adding a child you are not the guardian of), you agree to indemnify us, meaning to cover the losses, damages and reasonable costs we suffer as a result. This doesn’t apply to the extent the claim results from our own breach or negligence, and it doesn’t limit any rights you have under the Consumer Protection Act.

14. Ending your use

You can stop using Savella and delete your account at any time from the app’s settings. We may suspend or end your access if you materially breach these terms or use the app unlawfully. Sections that by their nature should survive (such as intellectual property, disclaimers and limitation of liability) continue after termination.

15. Governing law

These terms are governed by the laws of the Republic of South Africa, and the South African courts have jurisdiction over any dispute, without affecting any mandatory consumer-protection rights you have where you live.

16. General

• Entire agreement. These terms and the Privacy Policy are the whole agreement between you and us about Savella, replacing any earlier understanding.
• Severability. If any part of these terms is found unenforceable, the rest continues to apply.
• No waiver. If we don’t enforce a right straight away, we haven’t given it up.
• Assignment. You may not transfer this agreement. We may transfer it as part of a sale, merger or reorganisation of our business, on notice to you and without reducing your rights.
• Electronic dealings. These terms are concluded electronically under the Electronic Communications and Transactions Act, 2002, and we may send notices to the email address on your account.
• App stores. Apple and Google are not parties to these terms and have no responsibility for the app; their own store terms also apply to your download.

17. Contact us

Questions about these terms? Email [email protected]. See also our Privacy Policy.